# **MOREGAME Services 隐私政策**
**更新日期：2025年8月20日**
## **引言**
若您使用的 MOREGAME Services 应用程序版本，是在特定国家/地区（包括中国大陆）以外分发的版本，即表示您确认已阅读并理解本隐私政策。若您不同意本隐私政策（以下简称“本政策”），则不得使用 MOREGAME Services。若您日后改变主意，可依据本政策撤回对个人信息使用的同意。**您同意，若您未满 18 周岁，或未满您访问服务所在地区的法定成年年龄，则您声明您的法定监护人已阅读、理解并同意本政策。**
在 MOREGAME Services，我们深知隐私对您的重要性，因此请您花时间仔细阅读本隐私政策。本政策旨在帮助您了解：
1. 我们会收集您的哪些信息；
2. 我们将如何使用您的信息；
3. 我们会与谁共享您的信息；
4. 我们会保留您的信息多长时间；
5. 您如何行使对自身信息的权利；
6. 争议解决方式；
7. 我们将如何通知您政策变更；
8. 联系方式。
本隐私政策是由 HONG KONG MOREGAME NETWORK TECHNOLOGY LIMITED（香港多游网络科技有限公司）提供的 MOREGAME Services 服务条款的不可分割部分。本政策适用于所有直接引用或链接至本政策的 MOREGAME Services 服务，但不适用于拥有独立隐私政策且未纳入本政策的 MOREGAME Services 服务。
## **第 1 部分：我们作为数据控制者的情况**
### **1. 我们使用的个人信息类型**
本节说明我们收集的个人信息类别及收集方式。我们将收集并使用以下关于您的信息：
#### **1.1 您向我们提供的信息**
a) 您注册游戏时提供的信息（包括您指定的昵称或自定义账户信息，以及我们从您关联的社交媒体账户（微信、Facebook、Google）导入的信息（用于创建您的个人资料，包括您社交媒体资料上显示的姓名及个人头像））；
b) 您以“访客”身份登录使用游戏时提供的信息（您的昵称）；
c) 您参与游戏内调查时提供的信息（在此情况下，我们将处理您作为调查参与方提供给我们的信息）；
d) 您通过我们的服务（如适用）或与我们授权的第三方支付服务提供商进行交易时提供的信息；
e) 您依据服务提供商政策，将您的账户与社交媒体账户（微信、Facebook、Google 等）或其他外部账户关联，或使用其他社交媒体功能时提供的信息；
f) 您使用我们的服务，或通过我们的服务与其他用户及/或我们互动时提供的信息（包括但不限于您与我们互动时可能生成的 Cookie）。
#### **1.2 我们收集的关于您的信息**
a) 姓名；
b) 生成的用户名及开放标识符（Open ID）；
c) 地址、电子邮箱地址、电话号码（以下统称“联系信息”）；
d) 交易信息；
e) 年龄、性别、出生日期；
f) 照片；
g) 使用数据及交易数据；
h) 位置相关信息（包括地理位置及 IP 地址）；
i) 调查内容及回复；
j) 广告标识符（Advertising ID）；
k) 客户支持工单编号及您与支持团队的沟通记录；
l) 游戏统计数据（等级、分数）；
m) 设备信息（如应用程序版本、网络类型、操作系统）；
n) 营销及通信数据（如您接收营销材料的偏好、通信偏好，以及您与我们及我们的服务提供商的通信历史）；
o) 聊天数据；
p) 安全相关信息。
#### **1.3 我们从合作伙伴处收集的数据**
a) 您将第三方工具（如微信、Facebook、Google）与服务关联时，我们接收的数据。若您使用社交媒体账户（如微信、Facebook、Google 等）注册成为我们的服务用户，并将您的账户与该社交媒体账户关联，我们可能会访问您依据该社交媒体提供商政策自愿提供给其的信息，且我们将依据本政策管理和使用该等个人数据；
b) 人口统计数据（如用于确定您 IP 地址的大致位置）；
c) 反欺诈数据（如游戏中的退款滥用或广告中的点击欺诈相关数据）；
d) 游戏运行平台提供的数据（如用于验证支付的 data）；
e) 用于广告及分析目的的数据（以便我们为您提供更优质的服务）。
#### **1.4 Cookie**
我们使用 Cookie 及其他类似技术（如网络信标、日志文件、脚本、电子标签（eTags））（以下统称“Cookie”），以提升您使用 MOREGAME Services 服务的体验。Cookie 是小型文件，当存储在您的设备上时，能帮助我们提供特定功能与服务。您可选择允许安装此类 Cookie，或在后续禁用它们：您可接受所有 Cookie，或指示设备（针对游戏而言）在安装 Cookie 时发出通知，或通过调整设备中的相关 Cookie 保留功能拒绝接受所有 Cookie。但请注意，若您拒绝安装 Cookie，游戏可能无法按设计正常运行。
### **2. 我们如何使用您的个人信息**
#### **2.1 我们将通过以下方式使用您的信息：**
2.1.1 依据您的请求为您创建游戏账户；
2.1.2 生成的用户名及开放标识符：用于存储您的游戏数据（包括等级及进度），并与您的个人资料关联；
2.1.3 通过电话、短信及/或传真、电子邮箱及/或邮政邮件或其他方式与您联系或沟通，以管理及/或处理您与我们的关系，或您对我们服务的使用；
2.1.4 保留您的交易历史记录；
2.1.5 管理、运营、提供及/或处理您对我们服务的使用及/或访问（包括但不限于您的偏好），以及您与我们的关系及账户；
2.1.6 用于身份识别及/或验证（如适用）；
2.1.7 开展研究、分析及开发活动（包括但不限于数据分析、调查、产品及服务开发及/或用户画像），分析您使用我们服务的方式，改进我们的服务或产品及/或提升您的客户体验；
2.1.8 若您启用聊天服务（语音或文本），我们将处理该等数据，以将您的消息传递给其他用户；
2.1.9 用于安全及验证目的：识别并解决漏洞、评估游戏功能以优化运营；解决游戏崩溃问题并优化设备与游戏的兼容性；打击用户注册多个账户的行为；
2.1.10 允许其他用户与您互动、沟通或建立联系（包括通知您其他用户已通过游戏或服务向您发送私信，或为您发布评论）；
2.1.11 存储、托管、备份您的个人数据（无论用于灾难恢复或其他目的），无论存储地点在您所在司法管辖区内或外；
2.1.12 依据法律或监管义务，或我们依据法律要求或已制定的风险管理流程开展尽职调查或其他筛查活动（包括但不限于背景调查）；
2.1.13 响应法律程序，或遵守任何适用法律、任何相关司法管辖区的政府或监管要求（包括但不限于满足对我们或关联公司具有约束力的任何法律规定的披露要求）；
2.1.14 用于营销及广告：在适用法律允许的范围内开展营销活动，并据此向您推荐与您兴趣相关的产品及/或服务；通过多种媒介及形式（包括电子邮箱或短信），向您发送与我们（及/或我们的附属公司或关联公司）可能销售、营销或推广的产品及/或服务（包括但不限于我们可能合作或联合推广的第三方产品及/或服务）相关的营销及促销信息与材料（无论该等产品或服务当前已存在或未来将推出）。您可随时通过电子营销材料中的退订功能，取消接收营销信息。我们可能会使用您的联系信息，向您发送我们及相关公司的新闻通讯或营销材料；
2.1.15 用于适用法律允许的其他目的，且我们会在获取您同意时将该等目的告知您。
上述目的并非在所有情况下均适用，因为我们收集、使用、披露或处理您个人数据的目的，取决于具体场景。但除非隐私相关法律允许在无需您同意的情况下处理相关数据，否则我们会在获取您同意时，将其他使用目的告知您。
#### **2.2 分析、画像与细分**
在上述所有场景及目的中，我们可能会对收集的所有数据进行分析、画像及细分。
#### **2.3 处理的法律依据**
若您是欧洲联盟居民，我们依据多项法律依据处理您的信息。例如：在获取您同意的情况下、我们有合法利益的情况下、处理为履行与您的合同所必需的情况下，或我们有法律义务处理您信息的情况下，我们会处理您的信息。举例而言：我们依靠“合法利益”开展定向营销，依靠“合同必要性”处理您创建账户时提供的信息。如您希望了解我们为特定目的处理您信息所依据的具体法律依据，请通过下文“联系与投诉”部分的方式与我们联系。
### **3. 我们如何共享您的个人信息**
#### **3.1 共享**
我们重视对您个人信息的保护，这是我们向您提供产品及服务的重要基础与组成部分。我们仅会在本政策规定的目的及范围内，或依据法律法规要求，收集和使用您的个人信息，并对其严格保密。一般情况下，我们不会与任何公司、组织或个人共享您的个人信息，除非存在以下情形：
(a) 事先获得您的明确同意；
(b) 共享您的个人信息是适用法律、法规、法律程序、政府强制要求或司法判决所要求的；
(c) 在法律要求或允许的范围内，为保护我们、我们的用户或公众的利益、财产或安全免受损害，而有必要向第三方提供您的个人信息；
(d) 您的个人信息可能在我们的关联公司之间共享。我们仅会共享必要的个人信息，且该等共享受本政策所述目的约束。若某一关联公司希望变更个人信息的处理目的，其需再次获取您的授权同意；
(e) 为向您提供更优质、更完善的产品及服务，我们的部分服务将由授权合作伙伴提供。我们可能会与该等合作伙伴共享您的部分个人信息，以提升客户服务质量及用户体验。我们仅会为合法、正当、必要、特定、明确的目的共享您的个人信息，且仅共享提供服务所必需的信息。我们还会要求合作伙伴依据我们的指示、本政策及其他相关保密与安全措施处理您的个人信息，且该等合作伙伴无权将共享的个人信息用于任何其他目的。若您拒绝允许我们的合作伙伴收集提供服务所必需的个人信息，您可能无法在我们的平台上使用该第三方服务。
我们的合作伙伴对信息的收集与处理，受其自身隐私政策或相关声明约束，该等政策或声明不适用于本政策。为最大程度保障您的信息安全，我们建议您在使用任何第三方服务前，仔细阅读其隐私政策。为保护您的合法权益，若您发现相关第三方服务存在风险，建议您立即终止相关操作，并及时与我们联系。
目前，我们已接入以下第三方合作伙伴权限：《第三方SDK》。
#### **3.2 转让**
我们不会将您的个人信息转让给任何公司、组织或个人，除非存在以下情形：
a) 获得明确同意后的转让：在获得您的明确同意后，我们会将您的个人信息转让给其他方；
b) 依据适用法律法规、法律程序要求，或必要的强制性行政或司法要求而提供；
c) 因合并、收购、资产转让、破产清算或类似交易导致个人信息需转让时，我们会要求持有您个人信息的新公司或组织继续受本政策约束；若其不愿受约束，我们会要求该公司或组织重新获取您的授权同意。
#### **3.3 公开披露**
我们仅会在以下情形下公开披露您的个人信息：
a) 获得您的明确同意后；
b) 基于法律要求的披露：若法律、法律程序、诉讼或政府主管部门强制要求，我们可能会公开披露您的个人信息。
#### **3.4 无需您事先同意的情形**
依据相关法律法规及国家标准，在以下情形下，我们共享、转让、公开披露您的个人信息，无需事先获得您的授权同意：
a) 与履行法律法规规定的义务相关的；
b) 与国家安全、国防安全直接相关的；
c) 与公共安全、公共卫生、重大公共利益直接相关的；
d) 与犯罪侦查、起诉、审判和判决执行等直接相关的；
e) 为保护个人信息主体或其他个人的生命、财产等重大合法权益，但难以获得本人同意的；
f) 个人信息主体自行向社会公众公开的个人信息；
g) 从合法公开披露的信息中收集的个人信息（如合法的新闻报道、政府信息公开等渠道）。
依据法律规定，共享、转让经去标识化处理的个人信息（且确保数据接收方无法复原并重新识别个人信息主体）的，不视为个人信息的共享、转让或公开披露；对此类数据的保存与处理，无需另行通知您并获得您的同意。
### **4. 数据保留**
#### **4.1 保留期限**
我们将按以下方式保留您的个人信息（除非适用法律要求更长的保留期限）：
- **昵称**：保留期限为您使用游戏的整个周期（即直至依据您的请求删除账户），之后将在 30 天内删除；
- **社交关联信息（微信）**：保留期限为您使用游戏的整个周期（即直至依据您的请求删除账户，或您撤销对该社交媒体账户的访问权限），之后将在 30 天内删除；
- **社交关联信息（Facebook）**：保留期限为您使用游戏的整个周期，直至依据您的请求删除账户，之后将在 15 天内删除；若您未请求删除账户，该等数据将在游戏停运后保留 1 年，随后删除；
- **游戏统计数据（等级、分数）**：保留期限为您使用游戏的整个周期，直至依据您的请求删除账户，之后将在 30 天内删除；若您未请求删除账户，该等数据将在游戏停运后保留 1 年，随后删除；
- **聊天通信（语音消息）**：在我们的服务器上保留 30 天，期限届满后自动删除；
- **聊天通信（文本消息）**：保留期限为您使用游戏的整个周期，直至依据您的请求删除账户，之后将在 7 天内删除；若您未请求删除账户，该等数据将在游戏停运后保留 1 年，随后删除；
- **OpenID**：保留期限为您使用游戏的整个周期，直至依据您的请求删除账户，之后将在 15 天内删除；若您未请求删除账户，该等数据将在游戏停运后保留 1 年，随后删除；
- **IP 地址**：保留期限为您使用游戏的整个周期，直至依据您的请求删除账户，之后将在 15 天内删除；若您未请求删除账户，该等数据将在游戏停运后保留 1 年，随后删除；
- **设备 ID、设备信息**：保留期限为您使用游戏的整个周期，直至依据您的请求删除账户，之后将在 30 天内删除；若您未请求删除账户，该等数据将在游戏停运后保留 1 年，随后删除；
- **广告标识符（Advertising ID）**：保留期限为您使用游戏的整个周期，直至依据您的请求删除账户，之后将在 15 天内删除；若您未请求删除账户，该等数据将在游戏停运后保留 1 年，随后删除；
- **交易记录**：保留期限为您使用游戏的整个周期（即直至依据您的请求删除账户），之后将依据我们必须遵守的法律义务要求，继续保留相应期限；
- **客户支持工单编号及您与支持团队的通信记录**：支持数据将在您合法请求删除该等数据（参见本隐私政策“删除权”部分）后的 30 天内删除；
- **安全相关信息**：保留期限为您使用游戏的整个周期，直至依据您的请求删除账户，之后将在 30 天内删除；
- **调查信息及调查回复内容**：保留期限为：(a) 若您在调查中提供了电子邮箱，最长保留 6 个月（以便我们与您跟进），之后该数据将被匿名化；(b) 若您在调查中未提供电子邮箱，最长保留 1 个月，之后该数据将被匿名化。
#### **4.2 数据销毁**
个人信息将保留至其生命周期结束（如上文保留政策所述）。销毁个人信息时，我们将采取措施确保该信息不可恢复、不可复制；包含个人信息的电子文件，将通过技术手段永久删除（确保文件无法被复制）。
#### **4.3 特殊保留情形**
若处理及保留期限已终止，但因其他原因（包括适用法律规定的目的）需继续保留个人信息的，该等个人信息将与其他类型的个人信息分开存储及维护。若您要求我们在其生命周期结束前（如上文保留政策所述）销毁您的个人信息，我们将依据当地法律规定进行销毁。
## **第 2 部分：您的权利**
### **5. 权利适用范围**
本节（“您的权利”）仅适用于位于欧洲经济区（European Economic Area, EEA）的用户。对于位于其他地区的用户，请参阅本政策中的隐私条款及 MOREGAME Services 服务条款。
您对我们持有的关于您的个人信息享有若干权利，其中部分权利仅在特定情形下适用（详见下文）。我们必须对您行使权利的请求作出回应，且不得无故拖延，最迟需在 1 个月内回应（在特定情形下可延长至 3 个月）。若您希望行使任何权利，请通过电子邮箱与我们联系：moguanghuyu@gmail.com。
#### **5.1 访问权**
您有权访问我们持有的关于您的个人信息、我们使用该信息的方式，以及我们与谁共享该信息。您可通过登录游戏账户，并联系 moguanghuyu@gmail.com，访问您作为账户组成部分提供的个人信息。若您认为我们还持有其他关于您的个人信息，请发送电子邮件至 moguanghuyu@gmail.com。
#### **5.2 可携权**
您有权接收我们处理的关于您的部分个人信息的副本，包括我们基于您的同意（如某些调查信息）或依据与您的合同（详见“我们如何使用您的个人信息”部分）处理的任何个人信息。您有权以结构化、常用且机器可读的格式接收该信息，亦有权要求我们将该信息传输给第三方。
若您希望我们将该等个人信息传输给第三方，请在请求中详细说明该第三方信息。请注意，我们仅在技术可行的情况下提供该等传输服务。此外，若提供信息会侵犯他人权利（如提供您的个人信息会泄露其他个人的信息，或我们的商业秘密、知识产权），我们可能无法向您提供该等个人信息。
#### **5.3 更正权**
您有权更正我们持有的关于您的任何不准确的个人信息。您可通过登录游戏账户，访问您作为账户组成部分提供的个人信息。若您认为我们还持有其他关于您的个人信息且该信息不准确，请发送电子邮件至 moguanghuyu@gmail.com。
#### **5.4 删除权（被遗忘权）**
您可通过登录游戏账户，删除您的账户或移除部分个人信息。若您认为我们还处理其他您希望删除的个人信息，请发送电子邮件至 moguanghuyu@gmail.com。
在以下情形下，您可要求我们删除持有的关于您的个人信息：
a) 您认为我们不再需要保留该等个人信息；
b) 您认为我们对您个人信息的处理行为不合法。
在我们审核您的请求期间，您亦可行使限制我们处理您个人信息的权利（详见下文）。
若依据数据保护法，我们有正当理由需保留该等个人信息（如为辩护法律主张、保障言论自由），我们可能会予以保留，但会将该情况告知您。若您要求我们删除已在游戏服务上公开的个人信息，且存在删除的正当理由，我们将采取合理措施，通知正在展示该个人信息或提供该信息链接的其他方，要求其同样删除该信息。
### **6. 限制处理（仅用于存储）**
在特定情形下，您有权要求我们停止处理持有的关于您的个人信息，仅将其用于存储。但请注意，若我们停止处理该信息后，依据数据保护法存在正当理由（如为辩护法律主张、保护他人权益），我们仍可再次使用该信息。如上文所述，若我们同意停止处理该信息，我们将尝试通知已接收该信息的第三方，要求其同样停止处理。
在以下情形下，您可要求我们停止处理并仅存储持有的关于您的个人信息：
a) 您认为该个人信息不准确，在我们核实其准确性期间；
b) 您希望删除该个人信息（因我们的处理行为不合法），但希望我们保留该信息仅用于存储；
c) 您希望删除该个人信息（因该信息对我们的目的而言已无必要），但需保留该信息以确立、行使或辩护法律主张。
### **7. 反对权**
您有权反对我们处理关于您的个人信息。对于其他情形下的反对请求，请发送电子邮件至 moguanghuyu@gmail.com，我们将审核您的请求。
### **8. 公告**
我们可能会在必要时向您发送公告（如为维护而暂时暂停游戏访问，或发送安全、隐私、管理相关的通知）。该等与服务相关的非促销性质公告，您无法选择退订。
## **第 3 部分：杂项**
### **9. 信息安全**
我们已实施行政、物理及技术层面的安全措施，旨在保护您的信息免遭丢失、盗窃、滥用、未授权访问、披露、篡改及破坏。但请您理解，尽管我们已尽力，没有任何安全措施可保证绝对无懈可击。
### **10. 指向第三方运营的网站及服务的链接**
MOREGAME Services 服务可能包含指向其他网站、应用程序及服务的链接。由于 MOREGAME Services 不运营该等第三方网站、应用程序及服务，我们无法对其运营方的隐私实践承担责任。我们建议您在使用任何第三方服务前，务必查看其隐私政策，了解其数据处理实践。请注意，本政策仅说明 MOREGAME Services 的隐私实践。
### **11. 政策变更**
MOREGAME Services 可能会不时更新本隐私政策。若我们在收集、使用、保留或共享您个人信息的方式上发生重大变更，我们将通过以下方式通知您：向您提供的最新电子邮箱地址发送邮件，或在本政策涵盖的服务上发布变更通知。在我们发布修改后的政策或向您发送变更通知后，若您继续访问或使用我们的服务，即表示您同意受修改后条款的约束。若您不接受修改后的条款，唯一的解决方式是停止使用我们的服务。
### **12. 国际传输**
我们可能会将收集的关于您的信息，传输给我们的附属实体，或传输给全球范围内的其他第三方（跨越您所在国家/司法管辖区的边界，传输至其他国家/地区）。请注意，该等国家/地区的 data 保护法律可能与您所在司法管辖区不同，但我们会采取措施确保实施充分的保障措施，以规范信息的传输，以及依据本政策使用和披露关于您的信息（包括个人信息）。
### **13. 联系与投诉**
欢迎您就本政策提出问题、评论或请求，如有需要请通过电子邮箱与我们联系：moguanghuyu@gmail.com。
若您希望就我们处理您个人信息的方式提出投诉，请首先通过 moguanghuyu@gmail.com 与我们联系，我们将尽力尽快处理您的请求。请注意，此举不影响您向居住或工作所在国的数据保护机构提出索赔的权利（若您认为我们违反了数据保护相关法律）。
### **14. 管辖法律**
本政策及与本政策相关的任何行为，均受中华人民共和国法律管辖（不考虑其法律冲突条款）。因本政策引起或与本政策相关的任何争议，应提交中国国际经济贸易仲裁委员会（CIETAC），依据申请仲裁时有效的该委员会仲裁规则进行仲裁。仲裁地为中国广东省广州市。仲裁程序使用的语言为中文。仲裁裁决为终局裁决，对双方均具有约束力。
MOREGAME Services Privacy Policy
Update Date: Aug 20, 2025
Introduction
If you use versions of MOREGAME Services applications distributed outside specific countries/regions, including Mainland China, you acknowledge that you have read and understood this privacy policy. If you do not agree with this privacy policy ("this Policy"), you must not use MOREGAME Services. If you change your mind in the future, you may withdraw your consent to the use of your personal information in accordance with this Policy. YOU AGREE THAT IF YOU ARE UNDER THE AGE OF 18 OR WHATEVER IS THE AGE OF LEGAL MAJORITY WHERE YOU ACCESS THE SERVICES, YOU REPRESENT THAT YOUR LEGAL GUARDIAN HAS READ, UNDERSTOOD, AND AGREED TO THIS POLICY.
At MOREGAME Services, we know your privacy is very important to you, so please take the time to carefully read our privacy policy. Our policy is designed to help you understand:
What information we collect about you;
How we will use the information about you;
Who we share your information with;
How long we retain your information;
How you can exercise your rights over your information;
Dispute resolution;
How we will notify you of changes;
Contact information.
This privacy policy is an integral part of the MOREGAME Services Terms of Service provided by HONG KONG MOREGAME NETWORK TECHNOLOGY LIMITED. This Policy applies to all MOREGAME Services that directly reference or link to this Policy but does not apply to MOREGAME Services that have separate privacy policies that do not incorporate this Policy.
SECTION 1: WHERE WE ARE A DATA CONTROLLER
1. Types of Personal Information We Use
This section describes the different types of personal information we collect and how we collect it. We will collect and use the following information about you:
1.1. Information You Provide to Us
a) When you register for the Game (including your nominated nickname or custom accounts, and information we import from your connected social media accounts (WeChat, Facebook, Google) to set up your profile, including your name as it appears on your social media profile and your profile picture);
b) When you log in as a "guest" to use the Game (your nickname);
c) When you participate in a survey in the Game (in which case we will process the information you provide to us as part of the survey);
d) When you transact through our Services (if applicable) or with our authorized third-party payment service providers;
e) When you link your Account with your social media accounts (WeChat, Facebook, Google, etc.) or other external accounts or use other social media functions in accordance with the provider's policies;
f) When you use our Services or interact with other users and/or us through our Services. This includes, but is not limited to, cookies that may be generated when you interact with us.
1.2. Information We Collect About You
a) Name;
b) Generated username and open ID;
c) Address, email address, telephone number ("Contact Information");
d) Transaction information;
e) Age, gender, date of birth;
f) Photograph;
g) Usage data and transaction data;
h) Location-related information, including geographical location and IP address;
i) Survey content and responses;
j) Advertising ID;
k) Customer Support Ticket ID and user communications with support;
l) Game play statistics (level, scores);
m) Device information (such as application version, network type, OS);
n) Marketing and communication data, such as your preferences for receiving marketing materials, your communication preferences, and your communication history with us and our service providers;
o) Chat data; and
p) Security-related information.
1.3. Data We Collect from Our Partners
a) Data we receive if you link a third-party tool with the Service (such as WeChat, Facebook, Google). If you register as a user of our Services using your social media account (e.g., WeChat, Facebook, Google, etc.) and link your account to your social media account, we may access information about you that you voluntarily provide to your social media account provider in accordance with that provider's policies, and we will manage and use such personal data in accordance with this Policy;
b) Demographic data (such as to determine the coarse location of your IP address);
c) Data to combat fraud (such as refund abuse in games or click fraud in advertising);
d) Data from platforms on which the games run (such as to verify payment);
e) Data for advertising and analytics purposes, so we can provide you with a better Service.
1.4. Cookies
We use cookies and other similar technologies (e.g., web beacons, log files, scripts, and eTags) ("Cookies") to enhance your experience using MOREGAME Services. Cookies are small files that, when placed on your device, enable us to provide certain features and functionality. You have the option to permit the installation of such Cookies or subsequently disable them. You may accept all cookies, instruct the device (in the case of the Game) to provide notice at the time of installation of cookies, or refuse to accept all cookies by adjusting the relevant cookie retention function on your device. However, if you refuse to install cookies, the Game may not function as designed.
2. How We Use Your Personal Information
2.1 We will use the information in the following ways:
2.1.1 To create your account for the Game in accordance with your request;
2.1.2 Generated username and open ID: to store your Game data (including level and progress) with your profile;
2.1.3 To contact or communicate with you by telephone, SMS, fax, email, postal mail, or other means to manage and/or administer your relationship with us or your use of our services;
2.1.4 To maintain a record of your transaction history;
2.1.5 To manage, operate, provide, and/or administer your use of and/or access to our Services (including, without limitation, your preferences), as well as your relationship and Account with us;
2.1.6 For identification and/or verification (where applicable);
2.1.7 To conduct research, analysis, and development activities (including, but not limited to, data analytics, surveys, product and service development, and/or profiling), to analyze how you use our Services, to improve our Services or products, and/or to enhance your customer experience;
2.1.8 If you enable chat services (audio or text), we will process such data to deliver your messages to other users;
2.1.9 For security and verification purposes; to identify and address bugs and assess game function for optimization; to resolve game crashes and optimize device compatibility with the game; and to prevent users from registering multiple accounts;
2.1.10 To allow other users to interact, communicate, or connect with you, including to inform you when another user has sent you a private message or posted a comment for you via the Game or Services;
2.1.11 To store, host, and back up (whether for disaster recovery or otherwise) your personal data, whether within or outside your jurisdiction;
2.1.12 To carry out due diligence or other screening activities (including, without limitation, background checks) in accordance with legal or regulatory obligations or our risk management procedures that may be required by law or that we have implemented;
2.1.13 To respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction, including, without limitation, meeting the requirements to make disclosures under the requirements of any law binding on us or related corporations or affiliates;
2.1.14 For marketing and advertising, for any marketing activities permissible under applicable law, and to recommend products and/or services relevant to your interests, to send you marketing and promotional information and materials relating to products and/or services (including, without limitation, products and/or services of third parties with whom we may collaborate or partner) that we (and/or our affiliates or related corporations) may be selling, marketing, or promoting, whether such products or services exist now or are created in the future, via various mediums and modes (including email or SMS). You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters or marketing materials from us and our related companies;
2.1.15 For other purposes permissible under applicable law and which we notify you of at the time of obtaining your consent.
These purposes may not always apply, as the purposes for which we collect/may collect, use, disclose, or process your personal data depend on the circumstances at hand. However, unless privacy laws permit the processing of applicable data without your consent, we will notify you of other purposes at the time we obtain your consent.
2.2 Analyze, Profile, and Segment
In all of the above cases and purposes, we may analyze, profile, and segment all collected data.
2.3 Legal Basis for Processing
If you are a resident of the European Union, we rely on several legal grounds to process information about you. For example, we will process information about you where we have your consent, where we have a legitimate interest to do so, where the processing is necessary for the performance of a contract with you, and where we have a legal obligation to process your information. For example, we rely on our legitimate interests to serve targeted marketing and on contractual necessity to process information when you create an account. To learn more about the legal grounds on which we rely to process your information for any particular purpose, please contact us via the options provided in the "Contact & Complaints" section below.
3. How We Share Your Personal Information
3.1 Sharing. We value the protection of your personal information, which is a fundamental part of the products and services we provide to you. We will only collect and use your personal information for the purposes and within the scope of this Policy or as required by laws and regulations and will keep it strictly confidential. Generally, we will not share your personal information with any company, organization, or individual, except in the following cases:
(a) With your prior consent;
(b) Where the sharing of your personal information is required by applicable laws, regulations, legal processes, governmental compulsion, or judicial decisions;
(c) To the extent required or permitted by law, it is necessary to provide your personal information to third parties to protect us, our users, or the public from harm to their interests, property, or safety;
(d) Your personal information may be shared among our affiliated companies. We will only share necessary personal information, and such sharing is subject to the purposes stated in this Policy. If an affiliate wishes to change the purpose of processing personal information, it will seek your authorized consent again;
(e) To provide you with improved, high-quality products and services, some of our Services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and explicit purposes, and only to the extent necessary to provide the services. We also require our partners to handle your personal information in accordance with our instructions, this Policy, and any other relevant confidentiality and security measures. Our partners are not authorized to use the shared personal information for any other purpose. If you refuse to allow our partners to collect the personal information necessary to provide the service, you may not be able to use that third-party service on our platform.
The collection and processing of information by our partners are subject to their own privacy policies or related statements, which do not apply to this Policy. To maximize the security of your information, we recommend that you review the privacy policy of any third-party service before using it. To protect your legitimate rights and interests, if you identify risks associated with relevant third-party services, we recommend that you immediately terminate the relevant operations and contact us in a timely manner.
We currently have access to the following third-party partner permissions: "Third-Party SDKs."
3.2 Transfer. We will not transfer your personal information to any company, organization, or individual, except in the following cases:
a) Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
b) Provision in accordance with applicable laws and regulations, requirements of legal proceedings, and mandatory administrative or judicial requirements as necessary;
c) In the event of a merger, acquisition, transfer of assets, bankruptcy liquidation, or similar transaction involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this Policy. Otherwise, we will require the company or organization to seek your authorized consent again.
3.3 Disclosure. We will only disclose your personal information publicly in the following cases:
a) After obtaining your explicit consent;
b) Disclosure based on law: we may disclose your personal information publicly if compelled to do so by law, legal process, litigation, or governmental authority.
3.4 Without Your Prior Consent. In accordance with relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose personal information without obtaining your prior authorized consent in the following cases:
a) In connection with the performance of our obligations under laws and regulations;
b) Directly related to national security and national defense security;
c) Directly related to public safety, public health, and significant public interests;
d) Directly related to crime investigation, prosecution, trial, and execution of judgments;
e) For the purpose of safeguarding the life, property, or other significant legitimate rights and interests of the subject of personal information or other individuals, where it is difficult to obtain their consent;
f) Personal information disclosed to the public by the subject of the personal information themselves;
g) Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels.
In accordance with the law, sharing, transferring, or publicly disclosing personal information that has been de-identified to the extent that the data recipient cannot recover and re-identify the information subject shall not be deemed sharing, transferring, or publicly disclosing personal information. Such data shall be stored and processed without notice to or consent from you.
4. Data Retention
4.1 We will retain your personal information as described below (unless otherwise required by applicable law).
Nickname: Stored for the lifetime of your use of the Game (i.e., until account deletion in accordance with your request) and then deleted within 30 days.
Social Connect Information: WeChat: Stored for the lifetime of your use of the Game (i.e., until account deletion in accordance with your request or you revoke access to your social media account) and then deleted within 30 days.
Social Connect Information: Facebook: Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 15 days. If you do not request account deletion, such data will be retained for 1 year after the Game is shut down before deletion.
Game Play Statistics (Level, Scores): Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 30 days. If you do not request account deletion, such data will be retained for 1 year after the Game is shut down before deletion.
Chat Communications (Audio message): Stored for 30 days on our servers and automatically deleted upon expiry.
Chat Communications (Text): Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 7 days. If you do not request account deletion, such data will be retained for 1 year after the Game is shut down before deletion.
OpenID: Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 15 days. If you do not request account deletion, such data will be retained for 1 year after the Game is shut down before deletion.
IP Address: Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 15 days. If you do not request account deletion, such data will be retained for 1 year after the Game is shut down before deletion.
Device ID, Device Information: Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 30 days. If you do not request account deletion, such data will be retained for 1 year after the Game is shut down before deletion.
Advertising ID: Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 15 days. If you do not request account deletion, such data will be retained for 1 year after the Game is shut down before deletion.
Transaction Records: Stored for the lifetime of your use of the Game (i.e., until account deletion in accordance with your request) and then for the duration of any retention periods required to comply with our legal obligations.
Customer Support Ticket ID & User Communications with Support: Support data is deleted within 30 days of a lawful request from you for the erasure of such data (see the "Erasure" section of this privacy policy).
Security-Related Information: Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 30 days.
Survey Information and content of survey responses: Stored for: (a) if you provide your email as part of the survey, up to 6 months (to allow us to follow up with you), after which the data is anonymized; or (b) if you do not provide your email as part of the survey, up to 1 month, after which the data is anonymized.
4.2 Personal information is retained until the end of its lifecycle (as set out in the retention policy above). When destroying personal information, measures will be taken to make the personal information irrecoverable or irreproducible. Electronic files containing personal information will be permanently deleted using a technical method that makes the files irreproducible.
4.3 If the processing and retention period have terminated, but personal information is required to be retained continuously for other reasons, including purposes prescribed under applicable laws, the relevant personal information will be stored and maintained separately from other types of personal information. If you require us to destroy your personal information before the end of its lifecycle (as set out in the retention policy above), we will destroy your personal information in accordance with local laws.
SECTION 2: YOUR RIGHTS
5. This section ("Your Rights") applies only to users located in the European Economic Area. For users located in other territories, please refer to the privacy clause in this Policy and the MOREGAME Services Terms of Service.
You have certain rights regarding the personal information we hold about you. Some of these rights apply only in certain circumstances (as detailed below). We must respond to your request to exercise these rights without undue delay and within one month (though this may be extended by a further two months in certain circumstances). To exercise any of your rights, please email us at moguanghuyu@gmail.com.
5.1 Access
You have the right to access the personal information we hold about you, how we use it, and who we share it with. You can access the personal information you have made available as part of your account by logging into your Game account and by contacting moguanghuyu@gmail.com. If you believe we hold any other personal information about you, please email us at moguanghuyu@gmail.com.
5.2 Portability
You have the right to receive a copy of certain personal information we process about you. This comprises any personal information we process based on your consent (e.g., certain survey information) or pursuant to our contract with you, as described in the "How We Use Your Personal Information" section. You have the right to receive this information in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer this personal information to another party.
If you wish for us to transfer such personal information to a third party, please specify that party in your request. Note that we can only do so where it is technically feasible. Please note that we may not be able to provide you with personal information if providing it would interfere with another's rights (e.g., where providing the personal information we hold about you would reveal information about another person or our trade secrets or intellectual property).
5.3 Correction
You have the right to correct any personal information held about you that is inaccurate. You can access the personal information you have made available as part of your account by logging into your Game account. If you believe we hold any other personal information about you and that information is inaccurate, please email us at moguanghuyu@gmail.com.
5.4 Erasure
You can delete your account or remove certain personal information by logging into your Game account. If there is any other personal information you believe we process that you would like us to erase, please email us at moguanghuyu@gmail.com.
You may request that we erase the personal information we hold about you in the following circumstances:
a) You believe that it is no longer necessary for us to hold such personal information;
b) You believe the personal information we hold about you is being unlawfully processed by us.
You can also exercise your right to restrict our processing of your personal information (as described below) while we consider your request.
We may need to retain personal information if there are valid grounds under data protection laws for us to do so (e.g., for the defense of legal claims or freedom of expression), but we will inform you if that is the case. Where you have requested that we erase personal information that has been made publicly available on the Game Services and there are grounds for erasure, we will use reasonable steps to inform others who are displaying the personal information or providing links to it to erase it as well.
6. Restriction of Processing to Storage Only
You have the right to require us to stop processing the personal information we hold about you other than for storage purposes in certain circumstances. Please note that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws (e.g., for the defense of legal claims or for the protection of others). As above, where we agree to stop processing the personal information, we will try to inform any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.
You may request we stop processing and only store the personal information we hold about you where:
a) You believe the personal information is not accurate, for the period it takes for us to verify its accuracy;
b) You wish to erase the personal information as the processing we are doing is unlawful, but you want us to retain the personal information for storage only;
c) You wish to erase the personal information as it is no longer necessary for our purposes, but you require it to be stored for the establishment, exercise, or defense of legal claims.
7. Objection
You have the right to object to our processing of personal information about you. We will consider your request in other circumstances. Please email us at moguanghuyu@gmail.com.
8. Announcements
We may from time to time send you announcements when we consider it necessary to do so (such as when we temporarily suspend Game access for maintenance or for security, privacy, or administrative-related communications). You may not opt out of these service-related announcements, which are not promotional in nature.
SECTION 3: MISCELLANEOUS
9. Information Security
We have implemented administrative, physical, and technical security measures designed to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, you should understand that, despite our efforts, no security measure can be guaranteed as impenetrable.
10. Links to Sites and Services Operated by Others
MOREGAME Services may contain links to other sites, applications, and services. Since MOREGAME Services does not operate those other sites, applications, and services, we cannot take responsibility for the privacy practices of the entities that operate them. We recommend that you consistently check privacy policies to understand an operator's practices. As a reminder, this Policy describes MOREGAME Services' practices.
11. Changes
MOREGAME Services may update this privacy policy from time to time. If we make material changes to the way we collect, use, retain, or share your personal information, we will notify you by sending an email to the last email address you provided us or by posting a notice of the changes on the services covered by this privacy policy. By continuing to access or use our Services after we have posted a modification to this Policy or have provided you with notice of a modification, you indicate that you agree to be bound by the modified terms. If the modified terms are not acceptable to you, your only recourse is to cease using our Services.
12. International Transfer
We may transfer information that we collect about you to affiliated entities or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take steps to ensure adequate safeguards are in place to enable the transfer of information and the use and disclosure of information about you, including personal information, as described in this Policy.
13. Contact & Complaints
Questions, comments, and requests regarding this Policy are welcomed. Please contact us via email at moguanghuyu@gmail.com.
If you wish to make a complaint about how we process your personal information, please contact us in the first instance at moguanghuyu@gmail.com, and we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to lodge a claim with the data protection authority in the country where you live or work if you believe we have infringed data protection laws.
14. Governing Law
This Policy and any action related thereto will be governed by the laws of the People's Republic of China without regard to its conflict of laws provisions. Any dispute arising from or in connection with this Policy shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration, which shall be conducted in accordance with CIETAC's arbitration rules in effect at the time of applying for arbitration. The seat of arbitration shall be Guangzhou, Guangdong, China. The language to be used in the arbitral proceedings shall be Chinese. The arbitral award shall be final and binding upon both parties.